VISITORS JOURNEY

Arrival

Route information and intelligent call system

An often-forgotten component of the visitor’s journey is the physical travel by bicycle, car or public transport to the location. The better the information about the trip and/or parking at the location, the lower the stress levels at the start of the visit. An intelligent SMS call system can help you control the inflow of visitors prior to their arrival. A triage or check-in interview upon arrival makes it possible to determine whether the visitor(s) may pose a potential risk (e.g. Coronavirus/MRSA).

Aankomst

Smart Welcome

Smart Welcome is an intelligent SMS call system to make sure visitors enter the premises ‘just in time’, and thereby to manage the visitor influx at the central entrance. Smart Welcome is designed to ensure that patients or visitors will not enter too early and occupy space in the waiting room prematurely. This reduces the risk of overcrowding in the waiting rooms. Smart Welcome is used to ask patients or visitors to wait outside the building, for example, in the comfortable space of their cars. People waiting outside will then receive an SMS message and be called into the building ‘just in time’ to ensure that they arrive at their appointments in good time.

By setting up the entire visitor’s journey in a digital manner, you can monitor the entire process. With the correct data at hand, you can then adjust the process to improve the visitor’s experience and staff deployment.

More integrations

More information

Would you like to find out more about how our solutions work and what their functionalities can do for your organisation? Please submit your details, and one of our professionals will contact you as soon as possible.

RKZ Beverwijk opts for Agile implementation by Logis.P Universe

The Rode Kruis Ziekenhuis Beverwijk (RKZ) has put the new Logis.P Universe platform in commission. Improved digital information points, in combination with future-proof software contribute towards further easing the pressure on healthcare logistics and administrative tasks. The Rode Kruis Ziekenhuis receives approximately 180,000 polyclinic visits a year.

To case

RKZ Beverwijk opts for Agile implementation by Logis.P Universe

The Rode Kruis Ziekenhuis Beverwijk (RKZ) has put the new Logis.P Universe platform in commission. Improved digital information points, in combination with future-proof software contribute towards further easing the pressure on healthcare logistics and administrative tasks. The Rode Kruis Ziekenhuis receives approximately 180,000 polyclinic visits a year.

To case