VISITORS JOURNEY

Appointment

Smart integrations and optimal preparation

The visitor’s journey starts when they make the appointment. This can be done in various ways with different systems. To improve the visitor’s experience, it is important for the patient or visitor to know, in advance, where they should go and what kind of preparation is required. The integration with source systems and the use of a Personal Visit Page, in combination with appointment reminders by SMS, WhatsApp or email, guarantee well-informed visitors and reduces the number of no-shows.   

Afspraak

Integration of Systems, Apps and Portals

Appointments can be made in many different ways; by telephone, by an operator in the organisation or by the patient or visitor themselves by means of a (patient) portal or app. Logis.P solutions are seamlessly integrated with all current source systems and platforms. This means that the same appointment data are used throughout the entire visitor’s journey Logis.P ensures that those data are kept up to date and remain directly accessible in a simple and automated manner throughout the process. In addition, Logis.P also utilises API’s to seamlessly integrate with other systems that are used to guide the patient or visitor as effectively as possible throughout the visitor’s journey. This includes third-party apps, in-house navigation and questionnaires.

By setting up the entire visitor’s journey in a digital manner, you can monitor the entire process. With the correct data at hand, you can then adjust the process to improve the visitor’s experience and staff deployment.

More integrations

More information

Would you like to find out more about how our solutions work and what their functionalities can do for your organisation? Please submit your details, and one of our professionals will contact you as soon as possible.

RKZ Beverwijk opts for Agile implementation by Logis.P Universe

The Rode Kruis Ziekenhuis Beverwijk (RKZ) has put the new Logis.P Universe platform in commission. Improved digital information points, in combination with future-proof software contribute towards further easing the pressure on healthcare logistics and administrative tasks. The Rode Kruis Ziekenhuis receives approximately 180,000 polyclinic visits a year.

To case

RKZ Beverwijk opts for Agile implementation by Logis.P Universe

The Rode Kruis Ziekenhuis Beverwijk (RKZ) has put the new Logis.P Universe platform in commission. Improved digital information points, in combination with future-proof software contribute towards further easing the pressure on healthcare logistics and administrative tasks. The Rode Kruis Ziekenhuis receives approximately 180,000 polyclinic visits a year.

To case